Edinburgh House Case Study

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Edinburgh House Case Study

Project management of a 30 User PC Relocation, 10 Device Server Migration, General Office Furniture Move & IT Asset Disposition between Fitzrovia and Paddington, London.

The Client

Edinburgh House Estates (EHE) is a privately-owned property company focused on imaginative, innovative, and proactive management of its assets. Having down sized its portfolio in the UK during the mid-2000’s, Edinburgh House Estates has moved its investment focus to Germany.

Currently Edinburgh House owns/manages circa. €400m /£350m of assets in both Germany and the UK respectively. Of this EHE focus is strongly on the UK with an agreed disposal strategy for Germany.

The UK portfolio currently consists of a nation-wide distribution of assets with a sector focus on retail and in particular 17 Shopping Centres.

edinburgh house

The Brief

Jonathan initially contacted Ace with the sole goal of relocating some of his newly inherited server equipment. EHE had already been in talks with another company who they intended to use for moving the office IT and furniture. However, after speaking with Jonathan and quoting on the server relocation it was made apparent to all that it would not only be far more cost effective but would streamline the entire process by using a single contractor.

On Thursday the 14th of December one of our project managers visited Edinburgh House to complete a site survey in order to get a better understanding of the environment and the equipment we’d be required to migrate.

We were now required to move 10 pieces of server equipment (2 phased approach), all of the staff’s IT (30 x PC’s relocation), their personal belongings and approximately 50 pieces of furniture (Filing cabinets, large cupboards, glass tables etc). Ahead of the migration we were also able to assist Jonathan and sent him a couple of Netgear POE switches in order to allow him to configure the communications equipment at the new location

The Relocation

On the 5th of December the Ace team (comprising of 1 project manager, 1 head engineer and 5 engineers) arrived at Fitzrovia Square for 9AM. Priority was to de-rack, pack & relocate the first load of server equipment so whilst the head engineer began packing this the rest of the team began moving and loading the 130 LC3 (user) crates in to our first vehicle.

Once completed the flight case packed with servers was also loaded in to the vehicle, the two engineers accompanied by Jonathan then headed over to the WeWorks office situated in Paddington and began re-racking the equipment.

Whilst this was happening the rest of the team began de-commissioning and packing the PC’s into IT1 PC crates. After about half an hour the crates had been packed and the engineers could begin moving all the furniture and crates to the second vehicle.

Three of the team then headed over to Paddington whilst two of the team remained to dismantle the remaining furniture and move it down to the front lobby.

Upon arrival the second team met with the server crew and started unloading the LC3 crates into the loading bay, unfortunately the team then hit our first stumbling block. Between the loading bay and Edinburgh House’s new office up on the 4th floor there were 6 key pass-controlled doors as well as all the lifts also requiring a pass before they would move.

Between the entire team of seven we were only given a single key card which immediately began holding the team up, because WeWork offer hot desks, they won’t issue pass-keys unless you’re a member of staff. This roughly doubled the time in which the team were required to be on site, despite this the team endeavoured to complete as much as possible that day. 

Eventually the team got all of the equipment up to the fourth floor and were able to travel back to Fitzrovia to load the remaining furniture.

The team finally managed to get all of the furniture in by about 8PM by which point it was decided that because of projects due to commence early the following morning it would be easier for the team to return on the Sunday to finish the desktop rollout, re-commissioning of the IT and then complete the relevant display and network testing.

The following week we returned to Fitzrovia Square to complete the final phase and collect all the remaining IT equipment and cables for disposal.

Result

Edinburgh House Estates project was successfully completed on time leaving them ready to begin work on Monday morning. Despite the massive set back with regards to access in the new facility the team worked incredibly hard to achieve the end result.

Feedback

“Despite some set-backs (no fault of our own or EHE) we were delighted to have assisted Edinburgh House in their physical relocation and look forward to assisting them with their next office move.”

Working with Ace was made as easy as possible for us from the beginning. We started with what was going to be a purely technical move, impressed by Ace’s in depth understanding of the risks and issues surrounding data equipment moves and upon realising Ace could actually deal with the entire office move for us, they took over the whole project with nothing but willingness and professionalism.

Joe conducted comprehensive site visits, and offered to take on the entire office move project without ever putting pressure on and showing total competency and logistical expertise both with the server and network equipment and office move.

We received a detailed quote within a matter of hours and were very reassured that everything we had to move, from servers to glass coffee tables, were in Ace’s safe hands. They saved us the hassle of having to split the tasks between multiple contractors, which in turn cut our costs.

Testimonial

On the day of the move, every member of the Ace team were professional, polite, and totally uncomplaining, despite working a 12-hour shift and facing a few logistical hurdles along the way. The end result was extremely impressive and we cannot recommend Joe and his team enough, whether it’s for only IT removals, or for the overseeing of an entire office move.

Edinburgh House Estates Limited IT Manager Tweet
Our Other Core Business Activities
Moving servers to a new data centre or large server room environment?
Data Centre Relocation
Expert Moving Service
Servers, Storage & Network equipment de-commissioned, de-racked, transported and then re-installed
Server Room Relocation
Specialists
Moving a business's office IT equipment from one building to another. PC's, Monitors, Docking Stations, Printers. etc.
Office IT Relocation
Professionals

Why choose Ace IT Relocation?

When you have a mission-critical IT process or task that needs completing, the first thing that is essential to think about maintaining the smooth operation of an organisation. When information technology and the utility infrastructure needs moving, replacement, or surveying talk to Ace IT relocation Ltd. We have a team that you can trust with your business-critical tasks that are critical for the long-term success and survival of your company.

Project Management
A project manager and relocation team of IT removals specialists ensure that your IT equipment is relocated in an organised way, without problems, so that your company experiences minimal downtime and disruption when moving. We will oversee all aspects of the project, from the initial site surveys, production of documentation through to execution and completion of the project. We adopt PRINCE 2 project management processes and procedures, combined with our years of industry experience performing seamless moves.
Our Experience
From moving Desktop PC's, Laptops, Peripherals, and free-standing Printers as part of an office move, Server relocation, Storage Arrays, or network infrastructure as part of a server relocation or entire data centre migration, we know and are experienced, so can guarantee a successful relocation project every time. As our core business, we have a daily presence in many UK based Data Centres. We are the best people to talk to if you need assistance with any type of IT relocation service.
Safe Hands & Security Conscious
Mitigating any risk of tampering during transit, we transport and protect your IT and telecommunications equipment in our dedicated GPS tracked air ride vehicles. Comprehensive insurance provided for every project has no upper limits on the values of equipment. All hardware's packed into trade-specific custom-built flight cases, secured with security tags and padlocks, removed upon delivery at the destination environment.

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