The Client
Horsham District Council required specialist server relocation services to support the safe movement of critical IT infrastructure. With public sector service continuity in mind, the priority was a controlled, low-risk approach — including clear planning, documented handling, and secure transport — so equipment could be rebuilt cleanly at the destination. Ace IT Relocation supported the project with a structured method designed to minimise disruption, reduce operational risk, and provide clear records for handover and onward support.
The Brief
To save the cost of building a new data centre for its servers, our client decided to host its equipment in a nearby, newly built, local government data centre. 30 servers, were required to be decommissioned, transported, and recommissioned.
The Relocation
We attended a couple of meetings with our client prior to the move to answer any queries regarding the relocation process and to ensure that any last-minute changes were fully communicated. The client provided a full hardware & cable audit of the servers being relocated, and required us to only reconnect power and KVM connections at the destination.
On the day of the move our team arrived on site thirty minutes early to prepare the server flight cases and any packaging materials.
Once the client gave the clearance to start our team began de-racking the servers and associated rack mount rails, including some very heavy SUN servers and SAN devices. These were then packed, protected by anti-static bubble wrap, into our server flight cases.
The destination was only a very short drive away. Upon arrival our engineers unpacked and re-racked the servers. New power cables were provided for us to connect, along with new KVM modules.
Result
The relocation was successfully carried out in just under three hours from start to finish. It was a smooth example of a small but essential IT relocation service.
Feedback
Ace IT Relocation – We are also happy that a relatively straight forward move was completed as planned without any issue.
Testimonial
A typical move of servers from one location to another carried out by our professional team of relocation experts for a local government department.