The Client
With a fleet of 16 cruise ships, six airlines operating more than 150 aircraft, 1,600 travel agencies, over 300 Group-owned hotels and 180 destinations, TUI is the world’s leading travel group.
But the real engine behind that scale is its people — 67,000 colleagues worldwide, united by shared values and a common commitment to delivering exceptional customer experiences.
The Brief
After the commission of its new data centre, the client needed to relocate servers, network, racks, and telephony equipment from one of its old data centres.
The Relocation
Our team arrived on site before the scheduled time to ensure that all the equipment was labelled and our equipment was ready for the move. As a number of the racks had to be physically moved to the new destination, we had to co-ordinate our work with the client’s electrician who had the task of disconnecting the hard-wired UPS devices in the racks before they could be moved.
The devices were de-commissioned, removed from the racks along with the mounting rails and packed in anti-static bubble wrap into our flight cases. The devices were checked off against the clients list to ensure that we could track which servers were in which cases. Once the servers were packed the racks were the last items to be moved and everything was loaded onto the vehicles.
Result
At the destination our project manager checked each device off and directed the engineers to the correct rack locations where the servers were re-racked and handed over to the client for re-commissioning.
Feedback
Ace IT Relocation – A typical data centre relocation that we, here at Ace, are used to doing.
Testimonial
The project was completed successfully on time, even with a number of additional devices being added to the project at the last minute.