TUI Case Study

From IT relocation strategy to commissioning, we provide a complete range of managed services.

Moving your Business and IT Relocation

TUI Case Study

45 Devices De-Rack, Re-Rack. London Data Centre – TUI Data Centre

The Client

With 16 cruise ships, 6 airlines flying more than 150 aircraft, 1,600 travel agencies and more than 300 Group-owned hotels and 180 destinations, TUI is the world’s number one travel group.

Nevertheless, the driving force behind all of this is our people. 67,000 employees, sharing joint values.


The Brief

After the commission of its new data centre, the client needed to relocate servers, network, racks, and telephony equipment from one of its old data centres

The Relocation

Our team arrived on site before the scheduled time to ensure that all the equipment was labelled and our equipment was ready for the move.

As a number of the racks had to be physically moved to the new destination, we had to co-ordinate our work with the client’s electrician who had the task of disconnecting the hard-wired UPS devices in the racks before they could be moved.

The devices were de-commissioned, removed from the racks along with the mounting rails and packed in anti-static bubble wrap into our flight cases. The devices were checked off against the clients list to ensure that we could track which servers were in which cases.

Once the servers were packed the racks were the last items to be moved and everything was loaded onto the vehicles.


At the destination our project manager checked each device off and directed the engineers to the correct rack locations where the servers were re-racked and handed over to the client for re-commissioning.


Ace IT Relocation – A typical data centre relocation that we, here at Ace, are used to doing.


The project was completed successfully on time, even with a number of additional devices being added to the project at the last minute.

Our Other Core Business Activities
Moving servers to a new data centre or large server room environment?
Data Centre Relocation
Expert Moving Service
Servers, Storage & Network equipment de-commissioned, de-racked, transported and then re-installed
Server Room Relocation
Moving a business's office IT equipment from one building to another. PC's, Monitors, Docking Stations, Printers. etc.
Office IT Relocation

Why choose Ace IT Relocation?

When you have a mission-critical IT process or task that needs completing, the first thing that is essential to think about maintaining the smooth operation of an organisation. When information technology and the utility infrastructure needs moving, replacement, or surveying talk to Ace IT relocation Ltd. We have a team that you can trust with your business-critical tasks that are critical for the long-term success and survival of your company.

Project Management
A project manager and relocation team of IT removals specialists ensure that your IT equipment is relocated in an organised way, without problems, so that your company experiences minimal downtime and disruption when moving. We will oversee all aspects of the project, from the initial site surveys, production of documentation through to execution and completion of the project. We adopt PRINCE 2 project management processes and procedures, combined with our years of industry experience performing seamless moves.
Our Experience
From moving Desktop PC's, Laptops, Peripherals, and free-standing Printers as part of an office move, Server relocation, Storage Arrays, or network infrastructure as part of a server relocation or entire data centre migration, we know and are experienced, so can guarantee a successful relocation project every time. As our core business, we have a daily presence in many UK based Data Centres. We are the best people to talk to if you need assistance with any type of IT relocation service.
Safe Hands & Security Conscious
Mitigating any risk of tampering during transit, we transport and protect your IT and telecommunications equipment in our dedicated GPS tracked air ride vehicles. Comprehensive insurance provided for every project has no upper limits on the values of equipment. All hardware's packed into trade-specific custom-built flight cases, secured with security tags and padlocks, removed upon delivery at the destination environment.

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