Pack & move, De-rack & re-rack up to De-cable to re-cableInsured: Employers £10m • Public £5m • PI £1m • GiT £250k+Dedicated vehicles: GPS-tracked air-ride, direct routesSecure packing: foam-lined flight cases, anti-static wrap 
Ace IT Relocation delivers specialist server room moves across the UK and Europe. Every job is run with tamper-evident packaging, foam-lined server flight cases, anti-static wrap and rack sacks to protect populated cabinets and loose hardware. Loads are carried on unbranded, GPS-tracked air-ride vehicles that run direct routes with no hub transfers.
Security-cleared engineers handle de-rack and re-rack tasks, label rail kits, and secure cases with numbered seals and photo logs for full chain-of-custody. We apply split-load risk reduction, offer standby/rollback options, and provide evidence packs at handover. All moves are fully insured: Employers £10m • Public £5m • PI £1m • Goods-in-Transit £250k+ (scalable).
Our dedicated service combines an unbranded fleet (air-ride suspension, load restraints, pads, and anti-static handling) with real-time telematics and proven custody controls, delivering predictable, audit-ready outcomes: direct routes only, pre-planned traffic diversions, secure overnighting in alarmed/CCTV facilities when needed
Unbranded box trucks with air-ride suspension, load restraints, pads, and anti-static handling. Direct routes only
Real-time GPS, geo-fences, and route logs. Pre-planned diversions for traffic, closures, and events
Split-load strategy for critical kit; paired vehicles and staggered ETAs; secure overnighting + alarmed CCTV
Lockable, foam-lined flight/rail-kit cases; numbered seal tags; photo trail; signed manifests
Security-cleared engineers, lift/weight compliance, white-glove handling. PM owns risk register and go/no-go gates
Pre-surveyed access, timed bay bookings, lift reservations, and documented RAMS—no surprises
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Beyond the physical move, we can supply Smart Hands support for device swaps, upgrades, and cabinet works, plus desk-side or remote-hands help as required. Where in scope, we re-rack to your plan, manage rails and cable managers, and leave every bay dressed and ready.
Handover is evidence-based: sealed-case registers, route and time stamps, photo records, and (if included) copper/fibre test results. With sustainability in mind we minimise packaging waste, offer ITAD/WEEE services, and provide clean documentation for compliance and audit trails.
“Well, if I can define in one word this work is “professional”. It Is amazing to see your guys labelling and inventorying everything with no fails. To see you moving everything quickly and without any hardware problems. To see after the movement that all the caballing is completely correct. Next time, if we can work with you again, I don’t think that I will need to be there because I can trust all the work on you, giving you the full info before the movement. So, from my side, I just want to say “Good job!”, I hope to work with you more times in the future.”
Here are answers to the most common questions clients ask when planning a server room move—covering downtime, custody, engineering scope, transport, QA, and insurance. If you don’t see your specific scenario, we’ll map it to our RAMS and provide a tailored plan during scoping.
We build the window around your dependencies, then run dual teams so de-rack and re-rack happen in parallel. Key controls:
Pre-stage rails, PDUs, patch looms, and cabinet space at destination.
Freeze config; capture photos/RU positions/port maps before de-rack.
Direct-route transport; ETA checkpoints; go/no-go gates each phase.
Acceptance tests (power/network/storage) before releasing each rack. If any checkpoint fails, we roll back using the labelled baseline and the timed reversion in the RAMS.
Pack & Move (core logistics)
Anti-static wrap; foam-lined flight/rail-kit cases; rack sacks Numbered seals/tags, photo trail, signed chain-of-custody. Unbranded GPS-tracked air-ride vehicles, direct routes only
De-Rack → Re-Rack (adds engineering)
Controlled de-install/re-install to target RU plan. Replacement fixings/rails and cable dressing to standard
De-Cable → Re-Cable (full rebuild)
Remove legacy jumpers, install to patch schedule/port map. QA sign-off (see QA FAQ below)
QR/barcode label and manifest entry at de-rack. Photos + numbered seal on each case; scan on close /load /unload /open. Exceptions list lives with the PM; nothing closes without resolution. Reconciliation: serials/RU positions matched to the runbook at destination. This produces a defensible, audit-ready chain-of-custody.
Our crews are hand-picked and work under NDAs and permits. Typical standards: DBS/SIA/BPSS where required; option for security-cleared teams. Anti-static PPE, lift/weight compliance, cable discipline. Tooling & method refreshers; supervised sign-offs; post-project reviews. Need licensed close protection for high-profile estates? Available on request.
Fibre: clean–inspect–clean with scope; polarity and IEC pass/fail recorded
Copper: Fluke DSX certs when in scope
Power: PDU mapping, phase/breaker checks
Logic: reachability tests from your acceptance plan
All evidence—results, photos, manifests—lands in the close-out pack.
Our moves use unbranded, air-ride vehicles with load bars/straps, pads, and anti-static handling. Routes are direct (no hub transfers). Options:
Live GPS with geo-fences & route reports
Split-load strategy for critical estates; staggered ETAs
Overnighting in alarmed/CCTV facilities when windows split
Interior cameras/body-cam evidence for high-value consignments
Yes — all projects are fully insured and risk-mitigated. Cover includes:
£10M Employers’ Liability Insurance, £5M Public Liability Insurance, £1M Professional Indemnity Insurance, £250k+ per vehicle Goods-in-Transit cover. We also reduce risk operationally by splitting critical racks across vehicles, staging failover infrastructure, and ensuring rollback plans are in place before beginning any move.
Pause & record: PM triggers a stop condition from the RAMS; log the blocker.
Pre-approved contingencies: narrow-aisle/server lifters, electric stair-climbers, temporary staging, or split-load reschedule.
No unsafe workarounds: if a control can’t be met, we revert and protect service.
Hardware or cabling surprises are solved from spare rails/fixings/pre-cut looms—or rolled back per plan.
