2 x Rack Relocation. Sungard, Heathrow to Sungard, Stockholm

The client

Data Techniques has been at the forefront of network infrastructure design, installation and support services since 1988.

Through constant innovation their comprehensive service offering is continually evolving to ensure we add value to our growing client base. Their professional and flexible approach to business delivery has established Data Techniques as the physical network infrastructure integrator of choice to some of the world’s leading organisations.

Their experienced and flexible management structure enables them to offer a dynamic approach to client delivery. With a workforce of over 250 industry professionals they install into a range of environments including Railways, Offices, Data Centres and Factories providing a consistently high quality of service, delivering solutions that are tailored to their client’s needs.

The brief

Having previously carried out multiple successful Data Centre Migrations for Data Techniques on projects of a similar scale within the UK, they contacted Ace IT Relocation because of this previous relationship and our reputation for maintaining uptime at critical times. Knowing that Ace IT Relocation covers Europe as well as the UK, Data Techniques knew we could deal with the full scale of their project.

The relocation

As with all projects that Ace IT Relocation undertake we assigned one of our experienced Project Managers to oversee the project. This project was being performed for one of Data Techniques largest customers as such stringent project planning was put in place to make sure all parties understood their individual responsibilities at each stage.

Detailed move schedules were agreed and all rack diagrams were designed to plan where each server would be installed back in the racks.

Ace IT Relocation offers professional services onsite depending on the customer requirements, in this case, Ace IT Relocation were requested to de-rack 2 racks worth of infrastructure in Heathrow and re-rack all rack mountable infrastructure in Stockholm. To ensure all equipment was transported successfully our engineers brought all required equipment and legal requirements to travel through Europe without hindrance.

Once in Sweden the equipment was re-racked in accordance with the rack diagrams provided. Our server engineers remained onsite to support Data Technique until the project was completed.

Data Techniques are proud of their history, heritage and values and they strive to ensure that all their projects are delivered in a manner that upholds and enhances the reputation of Data Techniques and its clients in a socially responsible manner.

Result

Knowing how important Data Technique’s customer was to their business meeting all agreed SLA’s was absolutely essential. With Ace IT Relocation’s Project Manager Data Techniques were able to give their customer accurate timeline during the migration with on-going updates from Ace IT Relocation. Data Techniques customer experienced no unplanned downtime at any point of this migration project.

Feedback

Ace IT Relocation – We are proud firstly that Data Techniques had so much confidence after previous projects that they had no hesitation in using our services again. We were also pleased that we got a chance to demonstrate the great level of service we can offer in Europe to Data Techniques and their customer.

“Thanks to all the team at Ace IT Relocation. I am really impressed with the project planning, which led to a really easy migration considering the distance the equipment had to go. My customer is equally impressed.” – Account Manager at Data Techniques

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