EPG Health Media Case Study

Project management of a 40 x PC Relocation, 1 X Server rack relocation & general office relocation from Tunbridge Wells to Tunbridge Wells

The Client

EPG Health Media is a digital technology and publishing business specialising in healthcare.

EPG Health Media provides global audience reach and engagement for key medical content. With digital expertise spanning decades, we strive for innovation that supports personalised access to the medical information healthcare professionals want – where, when and how they want it. Working collaboratively with life science companies and other industry stakeholders, we provide a service that empowers healthcare professionals and ultimately connects patients with the best possible treatment and care.

The Brief

The project was originally approached as a straightforward office relocation moving 40 users from EPG’s old building to their new site in Tunbridge Wells.

The scope for the relocation changed on several occasions, going from just users IT relocation and users furniture, and finally to users, furniture and server relocation! We even moved the communications racks!

Further to conversations with both the team at EPG and at Infinity IT it was decided that Ace would work on the physical relocation as well as assist the support company with the re-commissioning of all rack equipment at the destination environment.

The Relocation

Three days for three services; office IT relocation, server relocation and the disposal of redundant IT equipment.

Between Friday evening and Sunday afternoon Ace IT Relocation successfully relocated over 60 users PC’s, three racks worth of server equipment moved in our custom built foam lined server flight cases protected with anti-static bubble wrap and then disposed of over 200 items of redundant IT equipment!

Before leaving the sight Ace re-patched the comms room and performed all live tests to confirm the system was up and running and that all data ports within the new environment had full connectivity.


EPG Health Media were in a position on the following Monday morning that everything was live & ready to start up first thing bought on from a successful migration project


Ace IT Relocation – Having completed the initial server relocation for GS1 we are proud that they decided to trust us with a much larger services requirement. We’re happy that the project when smoothly and we were able to assist GS1 in this period of transition

The head of GS1s infrastructure team commented on how easy we made the entire process, not only did we complete the project ahead of schedule and under budget but we also alleviated what would have been an unfamiliar and stressful situation for the internal team allowing them to get on with the day to day normal activities.

“Ace IT Relocation assisted us with our office move 23rd June 2017. They were incredibly well organised, and dealt with the move very swiftly and effectively, and we at EPG Health Media cannot thank them enough for helping us.

Joe, who was our main point of contact, was very professional, and dealt with all our queries promptly.

Again, thank you so much to Joe and the team that helped, cannot fault them whatsoever!”

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