EPG Health Media Case Study

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EPG Health Media Case Study

Project management of a 40 x PC Relocation, 1 X Server rack relocation & general office relocation from Tunbridge Wells to Tunbridge Wells

The Client

EPG Health Media is a digital technology and publishing business specialising in healthcare.

EPG Health Media provides global audience reach and engagement for key medical content. With digital expertise spanning decades, we strive for innovation that supports personalised access to the medical information healthcare professionals want – where, when, and how they want it. Working collaboratively with life science companies and other industry stakeholders, we provide a service that empowers healthcare professionals and ultimately connects patients with the best possible treatment and care.


The Brief

The project was originally approached as a straightforward office relocation moving 40 users from EPG’s old building to their new site in Tunbridge Wells.

The scope for the relocation changed on several occasions, going from just user’s IT relocation and user’s furniture, and finally to users, furniture, and server relocation! We even moved the communications racks!

Further to conversations with both the team at EPG and at Infinity, it was decided that Ace would work on the physical relocation as well as assist the support company with the re-commissioning of all rack equipment at the destination environment.

The Relocation

Three days for three services; IT office moves, server relocation and the disposal of redundant IT equipment.

Between Friday evening and Sunday afternoon Ace IT Relocation successfully relocated over 60 user’s PC’s, three racks worth of server equipment moved in our custom-built foam lined server flight cases protected with anti-static bubble wrap and then disposed of over 200 items of redundant IT equipment!

Before leaving the site, Ace re-patched the comms room and performed all live tests to confirm the system was up and running and that all data ports within the new environment had full connectivity.


EPG Health Media were in a position on the following Monday morning that everything was live & ready to start up first thing bought on from a successful migration project


Ace IT Relocation – Having completed the initial server relocation for GS1 we are proud that they decided to trust us with a much larger services requirement. We’re happy that the project when smoothly and we were able to assist GS1 in this period of transition

The head of GS1s infrastructure team commented on how easy we made the entire process, not only did we complete the project ahead of schedule and under budget but we also alleviated what would have been an unfamiliar and stressful situation for the internal team allowing them to get on with the day-to-day normal activities.


Ace IT Relocation assisted us with our office move 23rd June 2017. They were incredibly well organised, and dealt with the move very swiftly and effectively, and we at EPG Health Media cannot thank them enough for helping us. Joe, who was our main point of contact, was very professional, and dealt with all our queries promptly. Again, thank you so much to Joe and the team that helped, cannot fault them whatsoever!

Our core business activities
Moving complete data centres from one building to another.
Data Centre Relocation
Individual servers de-racked & transported & re-installed.
Server Room Relocation
Moving a business's office IT from one building to another.
Office IT Relocation

Why choose Ace IT Relocation?

When you have a mission-critical IT process or task that needs completing, the first thing that is essential to think about maintaining the smooth operation of an organisation. When information technology and the utility infrastructure needs moving, replacement, or surveying talk to Ace IT relocation Ltd. We have a team that you can trust with your business-critical tasks that are critical for the long-term success and survival of your company.

Project manager
A project manager and team of IT relocation specialists will ensure your company or business in London (for removals we are operating, in all UK & European Regions) experiences minimal disruption or downtime when moving office.
From moving PC/Desktop computers, office removals to a new space, to decommissioning old computer equipment, you can get in touch with us. We are the best people to talk to if you need the expertise that a professional IT relocation service can offer.
Safe hands
Mitigating any risk of tampering during transit, we transport and protect your IT and telecommunications equipment in our dedicated vehicles. Packaging hardware in custom flight cases secured with tags while in secure storage and only removed upon delivery.

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